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How to access NIWA systems remotely.

A number of NIWA services are available from outside NIWA. Please use the links below. Some of these require individual setup so may not work for you without first contacting NIWA IT.

Webmail - A web-based view into your NIWA Outlook mailbox, calendar, and contacts.


    • A recent browser (Internet Explorer 8+, Google Chrome and Firefox recommended).

Easy access to One.NIWA, Oracle and JIRA - No software to download; get easy secure access to One.NIWA, Oracle Financials, JIRA and Chris21.


    • You must be a Permanent Staff.
    • A recent browser (Internet Explorer 8+, Google Chrome and Firefox recommended).

Full access - Launch the VPN client software to provide access as if you're within the NIWA network(access your drives and files).


    • You must be a Permanent Employee.
    • You must use a NIWA issued laptop.
    • Your Antivirus definitions must be Up-to-Date.
    • Your computer must have a firewall and must be enabled.
    • Your OS must be Windows 7 or greater and you must have the latest security patches applied.

I need help! Some thing's not working! Your computer doesn't meet the security requirements.

A handy guide on how to fix these issues is here.

If you are still unable to connect and need urgent assistance, please phone the Service Desk on +64-7-8591888. If you're overseas, please consider any time difference before dialling. For less-urgent (usually next-day) response, please email [email protected].

I'm an external user

You will find relevant information on the External Users Help page.


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