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Access NIWA Systems Remotely
A number of NIWA services are available to staff from outside of NIWA. Please , please use the links below to access the services you require remotely.
Mail.http://outlook.com/owa/niwa.co.nz - A web - based view into of your NIWA Outlook mailbox, calendar, and contacts. This can be accessed from any device with a recent browser (Internet Explorer 8+, current version of the following browsers: Edge, Google Chrome, Firefox , and Safari).
One.NIWA, Oracle, JIRA, Orca, Servicedesk
Warning - do not use this mode to edit confluence pages - if you need to edit pages, use the "Full access" method below.
Easy access to the following services is available by following this link: Easy access to One.NIWA, Oracle, JIRA, Orca
- Oracle Financials
- Workflow (JIRA)
NIWA Web Services
Access to NIWA web services from any computer with an internet connection is available by following the following link: NIWA Web Services. You should only connect to these services from a network/device you trust and is not likely already compromised.
Accessing OneDrive and SharePoint Resources
You can access your OneDrive files and SharePoint resources remotely. As these are cloud based services they do not require VPN access. Access these as usual from your NIWA device, or your own personal devices by visiting http://office.com and signing in with your NIWA credentials - "Multi Factor Authentication" (MFA) is required, and this was setup as part of our deployment of OneDrive (but if you haven't yet, following this link to setup it up: http://aka.ms/setupsecurityinfo.
NIWA requires MFA to access services from outside the company. A guide for setting up MFA (only accessible while on the NIWA network) can be found on the NIWA intranet. If you run into difficulties, please contact .
Want to access the Quickhelp video training product from home or on the road? Just click here.
NIWA staff can manage their travel bookings by visiting https://travel.niwa.co.nz .
Access - VPN
Launch the VPN client software to provide access as if you're within the NIWA network (to access your network drives, files,and internal web services).
VPN software is installed on all NIWA-issued desktops, in your task tray right-click the Pulse Secure icon Icon > NIWA SSL VPN > Connect
Otherwise, following this link: Full access
Accessing OneDrive and SharePoint resources
You can access your OneDrive files and SharePoint resources remotely. As these are cloud based services you wont even need to VPN into our network. Access these as usual from your NIWA device, or your own personal devices by visiting http://office.com and signing in with your NIWA credentials - "Multi Factor Authentication" (MFA) is required, and this was setup as part of our deployment of OneDrive (but if you haven't yet, following this link to setup it up: http://aka.ms/MFASetup.A guide for setting up MFA can be found here as part of our OneDrive documentation.
I need help!
Your computer doesn't meet the security requirements
A handy guide on how to fix these issues is here.
If you are still unable to connect and need urgent assistance, please phone the Service Desk on If you're overseas, please consider any time difference before dialing. For less-urgent (usually next-day) response, issues please email .
I'm an external user and I'm having issues accessing NIWA
You will find relevant information on the External Users Help page.