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  • Staff Remote Access to NIWA Services

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    • You must be a Permanent Employee.
    • You must use a NIWA issued laptop.
    • Your Antivirus definitions must be Up-to-Date.
    • Your computer must have a firewall and must be enabled.
    • Your OS cannot be Windows 2000 or less and you must have the latest Service Pack for your version of Windows.

I need help! Some thing's not working!

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Your computer doesn't meet the security requirements.

A handy guide on how to fix these issues is here.

If you are still unable to connect and need urgent assistance, please phone the Service Desk on +64-7-8591888. If you're overseas, please consider any time difference before dialling. For less-urgent (usually next-day) response, please email [email protected].

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