- You must be a Permanent Employee.
- You must use a NIWA issued laptop.
- Your Antivirus definitions must be Up-to-Date.
- Your computer must have a firewall and must be enabled.
- Your OS cannot be Windows 2000 or less and you must have the latest Service Pack for your version of Windows.
I need help! Some thing's not working!
Your computer doesn't meet the security requirements.
A handy guide on how to fix these issues is here.
If you are still unable to connect and need urgent assistance, please phone the Service Desk on +64-7-8591888. If you're overseas, please consider any time difference before dialling. For less-urgent (usually next-day) response, please email [email protected].