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Access NIWA Systems Remotely

A number of NIWA services are available to staff from outside of NIWA, please use the links below to access the services you require remotely.

Mail - A web based view of your NIWA Outlook mailbox, calendar, and contacts. This can be accessed from any device with a recent browser (Internet Explorer 11, Edge, Chrome, Firefox and Safari).

If you have a mobile device, you can install the Outlook application for iOS and Android.

NIWA Web Services

Access to NIWA web services from any computer with an internet connection is available by following the following link: NIWA Web Services.  You should only connect to these services from a network/device you trust and is not likely already compromised.

  • One.NIWA Warning - Do not use this method to edit One.NIWA pages - if you need to edit, use the "Full access" method below.
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Accessing OneDrive and SharePoint Resources

You can access your OneDrive files and SharePoint resources remotely. As these are cloud based services they do not require VPN access. Access these as usual from your NIWA device, or your own personal devices by visiting and signing in with your NIWA credentials - "Multi Factor Authentication" (MFA) is required, and this was setup as part of our deployment of OneDrive (but if you haven't yet, following this link to setup it up:

A guide for setting up MFA can be found here as part of our OneDrive documentation.


Want to access the Quickhelp video training product from home or on the road? Just click here.


NIWA staff can manage their travel bookings by visiting 

Full Access - VPN

Launch the VPN client software to provide access as if you're within the NIWA network (to access your network drives, files,and internal web services).

VPN software is installed on all NIWA-issued desktops, in your task tray right-click the Pulse Secure Icon > NIWA SSL VPN > Connect

Otherwise, following this link: NIWA VPN.


  • You must be a Permanent Employee.
  • You must use a NIWA issued laptop.
  • Your Antivirus definitions must be Up-to-Date.
  • Your computer must have an enabled firewall.
  • Your OS must be Windows 7 or greater and you must have the latest security patches applied.

I need help! Your computer doesn't meet the security requirements

A handy guide on how to fix these issues is here.

If you are still unable to connect and need urgent assistance, please phone the Service Desk on  If you're overseas, please consider any time difference before dialing. For less-urgent issues please email .

I'm an external user and I'm having issues accessing NIWA services

You will find relevant information on the External Users Help page.

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